Ray Novelo
Owner, Ray's EV Service
A Career Spent Tracing Electrical Faults
Ray Novelo learned electrical troubleshooting in the U.S. Marine Corps as a satellite and radar technician. He later worked in electronic component manufacturing, including factory operations in South Korea, and performed specialized electrical repair for a major aerospace manufacturer. He began working around Tesla repair in 2018 and launched Ray's EV Service in 2023.
Ray's Background
Satellite & Radar Technician
Satellite and radar work built the habit that still guides a vehicle diagnosis: understand the system, verify the symptom, test one possibility at a time, and record the result.
Military ServiceElectronic Component Manufacturing
Ray worked with electronic component manufacturers in Anaheim and traveled to South Korea for factory operations. That experience added process-control and component-manufacturing context.
International ManufacturingSpecialized Electrical Repair
Ray performed specialized electrical repair for a major aerospace manufacturer, where documentation and repeatable procedures matter.
Aerospace Electrical WorkEntered the EV Field
A failed window regulator on Ray's own car led him to EV parts, service information, and Tesla-focused garages. He began apprenticing in Tesla repair and continued building experience with electrical systems and diagnostic software.
Tesla Diagnostics Since 2018Ray's EV Service
Ray launched a mobile operation that brings Tesla diagnostic equipment and commonly requested parts directly to owners across Southern California.
Active · Corona, CAWhat's Behind the Diagnosis
Qualified Independent Repairer
Ray's EV Service has licensed access to Tesla Toolbox 3 and Service Mode Plus for available alerts, live data, and guided diagnostic routines.
Tesla Diagnostic AccessAerospace Electrical Experience
Specialized electrical repair for a major aerospace manufacturer strengthened Ray's focus on documentation and repeatable procedures.
Electrical BackgroundRemote Diagnostics Capability
Owner-authorized Tesla access can support alert review, initial scope, and parts planning before an on-site visit. Ray never needs the owner's Tesla password.
Pre-Visit ReviewEPA Section 609 Certified
Ray holds the technician certification required for paid motor-vehicle air-conditioning refrigerant service and uses compliant equipment.
Certified HVAC ServiceWritten Diagnostic Findings
Diagnostic appointments include written findings and next steps. Repair documentation identifies the work performed and parts used.
Clear DocumentationWarranty-Aware Recommendations
When a possible defect may fall within Tesla's warranty, Ray recommends checking coverage before paying for independent repair. Tesla decides warranty claims.
Check Coverage FirstA Clear Process for Every Appointment
Ray starts with the complaint, available alerts, and the tests that fit the vehicle. The goal is to identify the next sound step before recommending parts.
The person answering the questions is the person evaluating the car. Scope, price, and travel fees are confirmed before work begins.
When a procedure requires a lift, controlled environment, or different equipment, Ray recommends the appropriate facility instead of forcing a mobile repair.
1Diagnose Before Recommending Parts
The complaint and available alerts guide the first tests. A scan is useful, but it is one part of diagnosis, not a substitute for inspection and measurement.
2Confirm Scope and Price First
The appointment price and travel fee are confirmed before dispatch. Parts and additional labor are quoted before authorization.
3Check Tesla Warranty Coverage
If a possible defect appears to fall within the vehicle's warranty period, Ray recommends that the owner check with Tesla before paying for independent repair.
4Document the Visit
Diagnostic appointments include written findings. Repair documentation describes the work performed and parts used.
What Military Service Taught Ray About Electrical Work
Marine Corps satellite and radar work taught Ray to troubleshoot systematically under pressure, document the evidence, and take responsibility for the result. Those habits still shape every vehicle diagnosis.
Customers receive direct communication, a confirmed scope, and written findings for diagnostic work.
Tell Ray What Your Tesla Is Doing
Include the model, year, location, and exact alert message if one appears. Ray will confirm the next step, availability, and any travel fee before dispatch.
Call or text (951) 622-6222